No. Products and prices might differ online and at our outlets. While www.designcomfort-shoes.com does not carry the full collection of shoes and bags available in-store, you can shop exclusive and pre-launched products on our online store.
Existing in-store designs are added to our online store almost on a weekly basis and so it is imperative to check back regularly! Alternatively, you can inquire about whether a certain design will be restocked or made available online by contacting our customer service team here.
Products purchased from our website are exactly identical to the ones in-store.
We have a 30-day exchange policy for products that fall within certain conditions. Our full return and exchange policy can be found here.
No, you do not. However, during the checkout process, you may opt to create a shopping account. By signing up, your account details will be stored, and you enjoy the benefit of a faster checkout and effortless experience the next time you shop with us.
You may also register for an account here.
Simply log in to your account (if you have one), shop for the items you want and add them to your shopping cart. When you are ready to checkout, go to the shopping cart to review and place your order. Select your delivery and payment option and click the “Continue Payment” button. You will receive an email confirming your order.
We accept the following payment methods:
- Visa, Mastercard, American Express
- Paypal
Payment is processed in Singapore Dollar (SGD). For international payments, your bank might apply a cross border payment fee.
As your order is sent for processing immediately after you place your order with us, we are unable to amend or cancel the order. We recommend you to review your order before confirming it.
You may check your order status and history under “My Account”.
We offer Free Standard Local Delivery (1 – 3 business days), and Standard International Delivery.
There is an order processing time of 1 – 2 business days in addition to the delivery time.
More information on the delivery options and rates can be found here.
Yes, D&C ships worldwide from Singapore.
You may refer to our size chart and guide here.