Are all of the shoes and bags in-store available online?

No. Products and prices might differ online and at our outlets. While does not carry the full collection of shoes and bags available in-store, you can shop exclusive and pre-launched products on our online store.

How often are designs added on the website?

Existing in-store designs are added to our online store almost on a weekly basis and so it is imperative to check back regularly! Alternatively, you can inquire about whether a certain design will be restocked or made available online by contacting our customer service team here.

How does the quality differ from the ones in store?

Products purchased from our website are exactly identical to the ones in-store.

What is your online return and exchange policy like?

We have a 30-day exchange policy for products that fall within certain conditions. Our full return and exchange policy can be found here.

Do I need to register for an account to order?

No, you do not. However, during the checkout process, you may opt to create a shopping account. By signing up, your account details will be stored, and you enjoy the benefit of a faster checkout and effortless experience the next time you shop with us.

You may also register for an account here.

How do I order?

Simply log in to your account (if you have one), shop for the items you want and add them to your shopping cart. When you are ready to checkout, go to the shopping cart to review and place your order. Select your delivery and payment option and click the “Continue Payment” button. You will receive an email confirming your order.

How do I make payment?

We accept the following payment methods:

  • Visa, Mastercard, American Express
  • Paypal

Payment is processed in Singapore Dollar (SGD). For international payments, your bank might apply a cross border payment fee.

Can I amend or cancel my order?

As your order is sent for processing immediately after you place your order with us, we are unable to amend or cancel the order. We recommend you to review your order before confirming it.

How do I view my order status and history?

You may check your order status and history under My Account.

What delivery options are available?

We offer Free Standard Local Delivery (1 – 3 business days), and Standard International Delivery.

There is an order processing time of 1 – 2 business days in addition to the delivery time.

More information on the delivery options and rates can be found here.

Do you ship internationally?

Yes, D&C ships worldwide from Singapore.

How do I know what size to choose?

You may refer to our size chart and guide here.

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